Please read the Judeaart.com Statement of Privacy. Judeaart.com is a general audience web site, intended for users of all ages. Personal information of all users is collected, used and disclosed as described in this Statement of Privacy. Judeaart.com is a general audience web site, intended for users of all ages. Personal information of all users is collected, used and disclosed as described in this Statement of Privacy. Collection of your Personal Information As an E-commerce Web site, Judeaart.com collects personal information, such as your e-mail address, name, home or work address or telephone number. 

Information collected by Judeaart.com is used solely for the purpose of billing and shipping your online purchases. Judeaart.com does not collect any information about your computer hardware and software. Judeaart.com encourages you to review the privacy statements of Web sites you choose to link to from Judeaart.com so that you can understand how those Web sites collect, use and share your information. 

We are not responsible for the privacy statements or other content on Web sites outside of the Judeaart.com web site. Use of your Personal Information Judeaart.com, its operational service partners collect and use your personal information to process product orders and deliver the products requested. It is possible that Judeaart.com may also use personal information to inform you of other products or services available from affiliates. 

Judeaart.com may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Judeaart.com does not sell, rent or lease its customer lists to third parties. Judeaart.com may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party. We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. 

We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose. Judeaart.com does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Judeaart.com may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Judeaart.com or the site; (b) protect and defend the rights or property of Judeaart.com, including its Web site; or (c) act under exigent circumstances to protect the personal safety of users of Judeaart.com or the public.

Personal information collected on this site may be stored and processed in the United States or any other country in which Judeaart.com or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. Judeaart.com abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union. Control your Personal Information. Judeaart.com offers its customers choices for the collection, use and sharing of personal information. 

You may go notify us of your preferences with our online contact form. Please be sure to provide complete account information so we can identify you in our records. You may also stop the delivery of future promotional e-mail from Judeaart.com by responding directly to any email you receive with a request to remove you from the mailing list. Security of your Personal Information. Judeaart.com is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, that are located in controlled facilities. 

When we transmit highly confidential information (such as a credit card number) over the Internet, we protect it through 128 bit encryption through a recognized SSL Authority. Changes to this Statement Judeaart.com will occasionally update this Statement of Privacy to reflect company and customer feedback. If there are material changes to this Statement or in how Judeaart.com will use your personal information, Judeaart.com will prominently post such changes prior to implementing the change. 

Judeaart.com encourages you to periodically review this Statement to be informed of how Judeaart.com is protecting your information. Shipping and Customs Estimated shipping and delivery dates are based on several factors including the availability of items, the destination and shipping options. Also, orders for multiple items or multiple copies of a single item can take longer to assemble. Approximate delivery dates can be estimated by adding processing time, availability and shipping time.  An estimate of the availability of each item appears with the description of the item along with the item number. You can also contact us via our online contact form and specify which product in the message. 

Processing timedepends on when your order is received. The work week in Israel is from Sunday through Thursday. Orders received on Thursday after 4 pm will not be processed until the following Sunday. Similarly, orders received on Jewish religious or National Holidays will not be processed until the following work day.  Most orders take 1-3 days to process.   

Shipping times outside of  Israel 1. Airmail packages can take up to 19 business days to arrive. 2. Express shipping can take from 3 to 9 business days to arrive. 3. Fedex shipping can take from 2 to 4 business days to arrive. Customs Customs clearance procedures can also cause delays beyond delivery estimates. When ordering from Judeaart.com, you are responsible for assuring that the product that you ordered can be lawfully imported to the destination country. You are the importer of record and must comply with all laws and regulations of the destination country. 

Orders that are shipped to countries outside of Israel may be subject to import taxes and customs fees.  Charges for customs clearance must be borne by the recipient of the order. Customs policies vary from country to country.  Customs clearance procedures can also cause delays beyond delivery estimates. Orders that are shipped from the U.S to countries outside of the U.S may be subject to import taxes and customs fees. Charges for customs clearance must be borne by the recipient of the order. Customs policies vary from country to country. 

Customs clearance procedures can also cause delays beyond delivery estimates. Shipping costsShipping costs are calculated during checkout based on a number of factors including the desired service level, the type and quantity of items in your order, the total weight of the items and the destination country.  Exchanges If you received a faulty item and need to exchange it for the same item, or if you would like to exchange an item, please contact us via our online contact form to learn about your exchange options. Please include your order number and the product in question with the reason for the exchange in the message. 

Please note that it takes 3 to 5 business days to process email requests. Return Address: Judea Art P.O Box 4730 Jerusalem, 91046 Israel  JudeaArt.com Returns Policy · New unopened products can be returned within 30 days of delivery for a full refund · New opened products can be returned within 30 days for a 70% refund · Books, CDs and DVDs that have obvious signs of use (taken out of their original plastic wrap) can be returned within 30 days for a 50% refund.

Personalized jewelry, plaques, engraved Kiddush cups, etc. cannot be returned unless the return is the result of our error · Baskets or Food items cannot be returned for refund unless the return is the result of our error. If a basket has returned to sender because it was unclaimed , it cannot be refunded · Any item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error cannot be returned · Shipping fees are not refundable unless the return is a result of our error. Items should be returned in their original product packaging.   

Returned items must be received in our Israel offices before credit for the return is issued. Our address is: 76 Levi Eshcol St., Tel Aviv, 6936161, Israel.